In this article we outline four excellent reasons NOT to use ChatGPT for writing performance reviews.
The attraction around using generative AI tools like ChatGPT for drafting performance reviews may be strong (no, it’s not cheating!). However managers should exercise caution when using AI, and instead consider purpose-built alternatives like ReviewGenie. Generic AI tools, though they are powerful, lack the specialized knowledge and features necessary for crafting effective and fair performance evaluations.
1. Potentially discriminatory language in generic tools
ChatGPT and similar generative AI models are trained on vast amounts of general data, from everywhere. This can lead to several issues when applied to performance reviews. These models can inadvertently introduce biases present in their training data (which remember, has come from humans who are filled with unconscious bias). This can potentially lead to unfair or discriminatory language in reviews. However purpose-built AI-driven reviews tools are specifically developed to overcome this and actually remove bias.
2. Best practice is baked-in to purpose-built tools
Purpose-built AI tools, like ReviewGenie, offer numerous advantages over generic alternatives. These systems are designed with a deep understanding of performance review best practices. Review-focused AI tools ensure that the inputs (like attributes, role type, role level) are collected and appropriately included into the outcome. This leads to a far superior quality of review draft overall.
3. Continuous improvement and learning
Tools like ReviewGenie are continuously updated based on feedback from managers and HR professionals around the world, and the latest research in performance management. This ensures that the system evolves to meet the changing needs of organizations and incorporates emerging best practices. Generic AI tools, while regularly updated, do not focus specifically on the nuances of performance reviews.
4. Time and efficiency
While generic AI tools might save some time in drafting. Managers often need to spend considerable effort editing and refining the output. Typically ChatGPT and other generic generative AI tools have a default mode of communication (including vocabulary) that is often out-of-step with how humans actually communicate. On the other hand, purpose-built tools are “trained” to produce performance reviews written in professional yet realistic language.
Conclusion
So there you have it; Four really solid reasons NOT to use ChatGPT for writing performance reviews.
The temptation to use powerful generic AI tools like ChatGPT for performance reviews is understandable. However the risks and limitations outweigh the benefits.
Purpose-built tools like ReviewGenie (which is also free to use) offer a more comprehensive, efficient and effective solution for managing the performance review process. By investing in specialized feedback tools, organizations can ensure fair, accurate, and valuable performance evaluations that drive employee growth and organizational success.
