Pilots play an important role in fine-tuning implementation plans. Our customers have told us that running a successful 2-week pilot of Tandem made full roll out a lot easier.
By collecting feedback from users during the pilot, organizations can pinpoint best practices and identify learnings before a full roll out. This information is super helpful for crafting a rollout communication strategy that sets everyone up for success.
Your feedback and coaching culture
Running a pilot helps you get super comfy with Tandem, as well as helping you to make decisions about how to best growth your feedback and coaching culture.
This might also include some foundational work such as:
- Setting crystal clear role and company expectations using our Expectation Machine
- Creating a career path framework using our Growth Framework
Here’s how to run a successful 2-week pilot
Below are some pointers on how you can run a success 2-week pilot of Tandem prior to rolling it out to your organisation. Following these points will also help you get the most out of your free 30 day trial.
| Step | Action | Recommendations |
| 1 | Select 1 manager and their team of direct reports | Pick a team with at least 3-5 direct reports. Choose a team with a good level of trust. |
| 2 | Ask them to use Tandem for 2 weeks and set a goal for positive feedback to build trust and excitement | Managers should share one piece of positive feedback with each direct report. Managers should post at least one Shout-out for someone on the team per week. Direct reports should give at least 1 Shout-out. Have a meeting with the team and talk about why you are pilot Tandem and why they have been chosen to be the pilot group. Cover the above expectations with them. |
| 3 | Invite users to Tandem | They’ll get a note welcoming them to Tandem and some emails on how to get the most out of Tandem |
| 4 | Check in with the team after 2 weeks | Keep an eye on the stats in the Tandem portal to see how the pilot group are doing. If you your are happy with someone from Tandem to join your team meeting to collect feedback from your pilot group, please email support@nulltandem.team We’d love to attend – we love feedback! |
