Why to set clear expectations
Clear expectations are the first step in setting your team up for success. They ensure alignment, allow for accountability and pave the way for success. If there is any confusion on what is to be done, clear expectations give space to clarify what exactly needs to be done and what can fall off the list. They are also a great way to prevent burn out. Burn out often happens because more and more gets added to the to-do list of expectations without re-evaluating the expectations.
When to set expectations
There are several key times to set clear expectations:
- In the job description
- During the first 90 days of onboarding
- When priorities change
- When new work is added
- During and after performance reviews
Ironclad role expectation template
This ironclad role expectation template will help ensure you cover all your bases. There are 6 important parts.
We agree that you will accomplish _____ result (what) with ________ people (who) by displaying ____ skills/behaviors (how) by ____ time (when) with check-ins on ______ dates (when) because ______ (why).
- What: What needs to be done
- Who: Who needs to do the work
- How: Which skills should be displayed or worked on
- When: When will there be check ins
- When: When is the project due (including time zones if you don’t work in the same one!)
- Why: Why does the work need to be done
Micro-learning video
How Tandem can help
Looking to support your team with feedback in their day to day? Tandem is there with your team in their workflow to support feedback best practices. Get started here!
